Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Order Help

If you change your mind before your items are dispatched, you can request a cancellation by clicking MyOrders. If you do not wish to use My Orders to cancel or return an order, you may submit your request by Contacting us.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

If your order arrives damaged or defective, we can offer a replacement unit or parts at no cost. Simply report a damaged item via Contacting us.

Account Help

Our customers are at the heart of everything we do at Qavun & Co. This is why we incorporate data protection rules into our company procedures to ensure we continue to provide the best services to our clients.

  • General Policies: We collect and process customer information when you visit our sites and place orders as part of our standard business process. We treat your personal information with the highest level of care and attention. We train employees on how to protect information, and regularly review how we collect and process that information to provide the best service while maintaining privacy and protection for our customers.
  • Data Protection: Our internal data protection policies are reviewed and updated to align with applicable legislation and integrated into our business functions. This allows us to process personal data safely and in accordance with our policies and applicable law.
  • Privacy Policy and Rights: We maintain and utilize a privacy notice/policy to provide transparency in our processing activities and convey the relevant information to our customers and website visitors. You can find more information on our privacy practices as well as further details regarding our processing activities here.

Don't want our promotional emails anymore? No problem!

To unsubscribe or receive fewer emails, click "Email Subscriptions" on the email page, where you will then be given the option to "Unsubscribe from all." If you don't see this option, it means you are not subscribed to promotional emails.

Customer support

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Our Support Team is here to help