Local UK Shipping

Enjoy FREE UK DELIVERY OVER £30.

Standard flat-rate shipping is £6 for any orders under £30.

Please note: All orders take 1-2 business days to process before shipping from our warehouse (located in Belvedere, England). 

FREE RETURN is available for United Kingdom orders!

Requirement:

1. The items must be returned within 45 days from the date of purchase.

2. The items must be unused, undamaged, and in their original packaging.

International Shipping for UK

International Standard: 4-15 business days for transit times.

Shipping price information will be calculated at check out.

FREE RETURN is available for United Kingdom orders!

Requirement:

1. The items must be returned within 45 days from the date of purchase.

2. The items must be unused, undamaged, and in their original packaging.

International Shipping

International Standard: 4-15 business days for transit times.

Shipping price information will be calculated at check out.

Customers are responsible for their return shipping costs.

Requirement:

1. The items must be returned within 45 days from the date of purchase.

2. The items must be unused, undamaged, and in their original packaging.

PROCESSING AND SHIPPING

Kindly note, if inaccurate or incomplete shipping addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to check out.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. 


DELIVERED NOT DELIVERED

If the tracking information confirms that an item has been delivered to your order address, but you have not received your order, please contact the carrier directly to have them investigate the issue.

If after this time you still cannot locate your package, please email our support team at info@qavun.co.uk with your order number and we’ll be happy to help you further.


INTERNATIONAL SHIPPING


With almost everything on qavun.com available for International Delivery, you can send your order to many countries.

We ship to Azerbaijan, Bahrain, Kuwait, Malaysia, Qatar, Saudi Arabia, United Arab Emirates, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Canada, United States.


Shipping option for International orders

International Standard: 4-15 business days for transit times.

Shipping price information will be calculated at check out.

Taxes and Duties

As your order is shipped DDU (Delivered Duty Unpaid), international orders may incur duties, fees, and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Qavun.


For all orders outside of the European Union, we'll even remove UK VAT (where applicable) and include any relevant import charges before you pay so hopefully there are no surprises when your order arrives.

 

Please note that we try our very best to ensure that all taxes and duties are levied at checkout, but this may not always be possible due to local laws and restrictions.


From 1 January 2021, additional duty charges will apply to orders from European countries. These will be shown as part of the final price at checkout.

In some cases, local customs can introduce delivery delays that are out of our control. You will be able to track your order on our courier's website. For details on how to track your order.


Personalised products

International orders that contain a personalised product will take longer to deliver. Certain personalised products, such as fragrances, have shipping restrictions. However, you will be notified on the product details page and when placing an order at checkout, if restrictions exist for your selected shipping destination.

Our Warehouses

Mulberry Way, Belvedere, England, DA17 6AN

Mon to Fri: 10am – 6pm
(closed bank holidays)

info@qavun.co.uk
+44 7463 583 363

Rüzgarlı Caddesi, Agahefendi Sokak, Ulus, Ankara, Turkey, 01960

Mon to Fri: 10am – 6pm
(closed bank holidays)

info@qavun.co.uk
+90 312 312 21 41